Your information.
Handled with care.
This notice explains how we use information shared through our enquiry form.
Who handles your enquiry
NewGen Consulting handles information you submit to this website. To ask about your information or request correction or deletion, email info@newgen-consulting.com.
What we collect and why
We collect your name, company, country and email address, together with any phone number, preferred contact hours and comments you choose to provide. We use these details to respond to your request and discuss the services you ask about. We do not use enquiry submissions for marketing.
Please do not submit passwords, financial account details, health information or other sensitive information in the comments field.
Storage and access
Enquiries are stored in our hosting database and are available only to authorized staff through protected access. Hosting and email providers process information as needed to operate these services. Where email notifications are enabled, they contain an enquiry reference and a link requiring staff sign-in, rather than your full submission.
We also use limited technical records to protect the form from abuse and diagnose service problems. These records do not include your enquiry text. Optional Google Analytics is disabled until configured and is loaded only if you allow it. It measures page visits and enquiry-completion events; we do not send your form contents or enquiry reference to Analytics. You can reject analytics or withdraw permission using Cookie settings in the footer. We store your choice on your device for up to six months. Advertising personalization is disabled. Staff sign-in uses a necessary session cookie.
How long we keep information
Our default policy is to remove enquiries after 12 months without meaningful contact. If an enquiry becomes a client relationship, relevant records may be handled under the applicable client agreement and retention requirements. Backup copies expire according to the hosting backup schedule.
Your choices
Optional fields may be left blank. You can contact us to request access, correction or deletion, or to raise a concern about how we use your information. We may need to verify your identity before acting on a request.
Service providers and international access
Our team serves an international audience. The hosting location, provider arrangements and applicable safeguards must be considered when handling information across borders. Contact us if you need details about how your enquiry is handled.
Updates
We may update this notice when our services or handling practices change. This notice was updated on 9 September 2026.