Established in 2016
Building long-term client partnerships since 2016.
HomeStrategy. Technology.
About NewGen
Strategy. Technology.
Transformation.
Business advisory and technology delivery, with specialist experience in aviation and hospitality.
Company overview
Business ambition.
Lasting impact.
From commercial decisions to the systems and processes that support them.
A business change rarely ends with a strategy document or a software launch. Teams also need clear responsibilities, connected information and processes they can use in daily work.
NewGen Consulting combines business advisory with application development, Microsoft platforms, cloud services, data and AI. We help clients assess priorities, plan implementation and support the people who will use the resulting processes and systems.
Since 2016, we have partnered with organizations across multiple industries, delivering measurable transformation outcomes tailored to each client’s unique business objectives.
We welcome enquiries from organizations of all sizes and industries across the Americas, Australia, Africa, the Middle East and Europe. Our aviation and hospitality specialisms complement a broad portfolio of business and technology services.
Global consulting presence
Serving clients across multiple geographies, with global reach and local understanding.
Aviation & hospitality specialists
Deep industry expertise that drives real impact.
Business strategy consulting
Strategy that aligns technology with measurable business outcomes.
Digital transformation
Modernize operations and accelerate business growth.
Premium standard
30+ years of average industry experience, bringing practical insight to every engagement.
10+Years of consulting excellence
100%Delivery commitment
Focused on measurable client success.
150+Years of combined leadership experience
7+Countries served
Global reach with local understanding.
Global delivery, adapted to your needs.
Onshore, nearshore and offshore delivery options, aligned to the requirements of each engagement.
Our purpose.
Our mission
Simplify our clients’ commercial business processes and support transformation that improves productivity, profitability and sustainable growth.
Our vision
Be a valuable partner to our clients and contribute positively to the communities in which we work.
Leadership & advisory partners.
Lockhart Conceição
Founder / Managing Director
Lockhart brings more than 30 years of commercial aviation experience and an international perspective on business strategy. His work spans airline commercial functions, leadership and advisory engagements across multiple markets.
Read full profile: Lockhart Conceição
His aviation background includes KLM Royal Dutch Airlines, Qatar Airways, Gulf Air and other international carriers. Since founding NewGen in 2016, he has advised aviation stakeholders on commercial and business transformation priorities.
Paul Rose
Aviation & Revenue Management Advisor
Paul brings extensive civil aviation experience, with a focus on revenue management, pricing and revenue integrity. His background combines airline commercial leadership with aviation software and consulting engagements.
Read full profile: Paul Rose
His experience includes British Airways and Virgin Atlantic, alongside work with airline technology providers. His consulting background spans system selection, implementation, business process improvement and organizational redesign.
Technology Partner
Technology leadership, data & AI
A seasoned technology leader and IT Partner with over 22 years of experience across IT-enabled services, software development, data technologies and AI-led initiatives. He combines strategic leadership with strong delivery expertise, guiding teams and transforming complex business requirements into practical, scalable technology solutions.
Read full profile: Technology Partner
Throughout his career, he has led and contributed to software, data, analytics and AI projects across diverse industries, including technology, healthcare, manufacturing, supply chain and consumer goods. This cross-industry experience enables him to align technology investments with business objectives and deliver meaningful operational outcomes.
He holds a postgraduate qualification in IT Business Administration from Symbiosis Institute and is a strong advocate of continuous learning. Passionate about emerging technologies, he is currently advancing his knowledge of agentic AI systems and exploring their potential to transform business processes and decision-making.
Beyond technology, he is a family man who draws inspiration from nature and music, which provide balance and fuel his creativity. An avid cricket enthusiast, he also enjoys following a wide range of sports and appreciates the teamwork, discipline and competitive spirit they represent.
Your next step
Meet the expertise behind your next project.
Discuss the business and technology experience your engagement requires and how our advisory and delivery teams can contribute.