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Case study / Logistics

Turn unstructured orders
into operational clarity.

An AI-enabled fleet management engagement for an American logistics company.

The challenge

Orders arriving through emails and PDFs required manual processing. Unavailable products interrupted driver workflows, while multi-tenant operations needed strict data isolation and secure access.

Complex queries and multiple data technologies added reporting and synchronization challenges.

The solution

NewGen developed an AI-enabled fleet management platform to streamline order ingestion, support substitutions and enable secure operational insights.

  • Convert emails and PDFs into structured orders and match items to SKUs.
  • Give drivers mobile workflows for suitable product alternatives.
  • Protect vendor, fleet and driver information with tenant-level controls.
  • Optimize analytical views for operational reporting and AI-driven queries.
  • Unify transactional, semantic search, geospatial and telemetry capabilities using PostgreSQL and its extensions.
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