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Case study / Aviation

A simpler journey
from search to booking.

A digital transformation engagement for a global seaplane operator.

The challenge

A disconnected reservation journey led to abandonment, especially on mobile. Aging infrastructure constrained performance during seasonal peaks, while content updates required significant maintenance effort.

The booking experience also needed live synchronization with airline operational data.

The solution

NewGen delivered a headless digital platform built on .NET Core and Microsoft Azure, with Next.js and Strapi CMS supporting flexible publishing.

  • Real-time seat availability, flight status and route schedules.
  • A simpler mobile booking journey, including fare selection and add-ons.
  • Resilient Azure infrastructure for seasonal booking demand.
  • Accessibility improvements informed by WCAG guidance, SEO optimization and data protection controls.
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